Frequently Asked Questions

Disney Tranfer Service offers a variety of travel options for Travelers who visit Paris, France.

Frequently Asked Questions

  • What is a 'private transfer'?

    A private transfer is where we transport you as an individual passenger without the need to share a car with anyone else. Once you arrive at the airport you won`t need to wait for other passengers.

  • How far in advance must i reserve my transfer?

    We cordially recommend you to book at least 48 hours in advance to ensure that we have enough time to process your request properly; however we are generally able to process last minute requests up to 3 hours before expected pick-up.

  • Who will wait for me and where at the airport/railway station?

    If you have booked a Private Transfer, the driver will wait for you at the airport or railway station with the name board showing your name in the Arrivals Hall if an airport, or, at the head of the platform if a rail terminal. If you are unable to find the driver,

  • What happense if my flight is delayed?

    We always confirm the flight/train arrival times. The driver will wait for all flights and train journeys that are delayed and your transfer is provided without any additional charges.

  • What type of vehicle are used for the transfer?

    All our transfers involve the use of cars or minibuses, according to the type of transfer required. All vehicles are air-conditioned.

  • How do i know that my reservation has been Confirmed?

    After you have successfully filled out all of your information on our website, you will receive an automated email with all of your details and another confirmation email from our staff.

  • How can i pay?

    To pay for Disney Transfer Service, the most common and widely accepted payment method is using a credit or debit card. When using this method, you can conveniently pay the chauffeur upon drop-off. Simply provide your card details, and the payment will be processed securely.

  • Can i cancel my booking? is it free of charege?

    Cancellations can be made up to 24 hours before the arrival time, it will be free of charge.

  • What are the rules about wearing seat belt?

    In France a seat belt is compulsory, passengers must wear them if asked to do so by the driver.

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